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Effective communication in the workplace requires an excellent understanding of etiquette, attentive listening, active participation, and body language appropriate to the situation. The basis of such cooperation is interpersonal and professional relations. You can strengthen your “soft talents” in business by striving to improve your professional communication skills. The following are some of the things that make workplace communication effective. No. 1. Listening Most of us are not very good listeners. Instead of genuinely listening to what people have to say, we often interrupt their conversations, plan our own responses, or believe we already know what they will say next. We cannot understand someone’s needs or desires unless we give them our full attention. #2: Watch your body language A person’s body language can say as much as what they say, if not more. Watch how they behave during the conversation. Is your colleague rubbing his hands, claiming he can…

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15 Leadership Skills Be confident This skill has nothing to do with actually being aware of what you are doing. As long as you act confidently, few people will ask questions. People assume and accept different things, and while you act as if everything is under control, they assume that everything is really so, that you know what you are doing. It inspires trust, responsibility and respect. But! There is a fine line between confidence and arrogance. Focus on being easy with people, avoid being arrogant. And in general, as they say, keep it simple, and people will reach out to you (not simpletons, of course). This means that you need to be able to admit mistakes and take responsibility for them, as well as to fully recognize that one of your subordinates may well be better than you in some way. Be firm, but kind Since you are in…

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